Kiosk fleet
Deploy and manage check-in devices that anchor encounter verification — identity confirmation, consent capture, and queue handoff at hospitals, pharmacies, and community sites.
Last updated June 2026
Role in the platform
Kiosks are the physical touchpoint for encounter authenticity — tying a billable care event to a verified person, facility, and timestamp. They are not a B2C product; they are infrastructure for institutions.
Encounter evidence
Hardware options
| Form factor | Use case | Peripherals |
|---|---|---|
| All-in-one pedestal | Hospital main entrance | Touchscreen, QR/NFC, camera, optional printer |
| Tablet on stand | Clinic registration desk | iPad/Android + paired QR reader |
| Counter mini | Low-traffic sites | Compact screen, USB QR scanner |
| Cura Pad | Pharmacy counter | Fingerprint, NFC, offline cache |
Core flows
- Patient scans Curably QR/NFC or performs biometric match
- Confirm demographics and scheme membership; update if permitted
- Capture consent with scope summary (records, labs, billing, etc.)
- Open visit → queue ticket displayed or printed
- Provider closes visit in portal → visit.closed with billing context
Offline & reliability
- Local cache of recent beneficiary lookups (configurable TTL)
- Write queue persists check-ins; syncs on reconnect with idempotent keys
- Watchdog health checks: battery, storage, network latency
- Graceful manual override: clerk mode with limited fields and mandatory supervisor PIN
Fleet management
Admins manage devices from Provider → Admin → Fleet or via API.
- Status: online, low battery, offline (last seen)
- Remote actions: firmware OTA, reboot, ping, config push
- Events: heartbeat, network test, error logs → audit trail
/api/provider/kiosksList kiosks for an organization with status.
/api/admin/kiosks/otaPush firmware update to device cohort (admin).
Deployment SOP
| Area | Guidance |
|---|---|
| Mounting | Accessible height (ADA); anti-glare positioning |
| Network | Wired Ethernet preferred; managed Wi-Fi fallback |
| Power | UPS for pedestal units; battery health alerts enabled |
| Security | Kiosk mode lockdown, tamper seals, auto-lock on idle |
| Maintenance | Daily wipe; weekly firmware check; monthly battery test |
API reference
Provision devices during onboarding. Map view for multi-site operators: GET /api/admin/kiosks/map. Console actions for support staff via admin API.
Open the fleet UI: Provider portal